Food service workers are responsible for a wide range of tasks that keep the kitchen running smoothly, from cleaning after cooking to complying with food safety regulations. They work for food services that serve universities, schools, hospitals, and correctional facilities. To become a successful food service worker, there are certain skills and qualifications that are essential. According to the Bureau of Labor Statistics, food service workers must have excellent customer service skills.
While this is especially important for those who work in the front of the house, it is essential for all team members, even those who never see customers. Food service workers must also be able to work in a fast-paced environment and be able to multitask. In addition to customer service skills, food service workers must also have knowledge of food safety regulations. This includes understanding proper food handling techniques, such as proper storage and preparation of food.
They must also be able to identify potential food safety hazards and take steps to prevent them. Food service workers must also have knowledge of nutrition and be able to provide nutritional information to customers. They should also be familiar with the latest trends in the food industry, such as sustainable marketing and food innovation. This knowledge can help them create effective marketing strategies and plans that support the sustainability of the agri-food industry.
Finally, food service workers should have basic culinary skills. While a chef doesn't necessarily need to know how to serve tables, and a waiter doesn't need to know how to cook, knowing how to talk about food can be essential. Additionally, having basic culinary skills can help them better understand the menu items they are serving and provide better customer service. For those looking to become a food service worker, Zippia offers easy-to-use templates and expert advice. With these resources, you can be sure that your resume is top notch and you have all the necessary skills for success.